01. Purpose and scope of information collection
Hale.edu.vn undertakes not to sell, share or exchange customers’ personal information collected on the website to any other third party. Personal information collected will only be used within the company. When you contact to register for the service, personal information collected by hale.edu.vn includes:
- Full name
- Address
- Telephone
Next to personal information is information about the service:
- Service Name
- Service Packs
- Project delivery time
02. Scope of information use
Information will only be used within the company by hale.edu.vn for the following purposes:
- Customer support.
- Provide service-related information.
- Processing orders, providing services and information through the website at the request of customers.
- Send new service information, information about upcoming events or recruitment information if you subscribe to email alerts.
- In addition, we will use the information provided to assist in managing customer accounts, confirming and executing financial transactions related to your online payments.
03. Information storage time
For personal information, hale.edu.vn only delete data if you request and send a request for deletion to email: vn.learntofly@gmail.com
People or organizations who may have access to personal information
Those who are allowed to access customers’ personal information include:
- HALE Language Practice Center
- Partners have signed contracts to perform 1 part of HALE’s services. The partners will receive the information according to the contractual agreement (which can be 1 part or all of the information depending on the contract terms) to support customers to use the services provided by the Company.
Address of the unit collecting and managing personal information
HALE Language Practice Center
- Address: 4 Phan Chu Trinh, Ward 12, Binh Thanh District, HCMC
- Telephone: 0356029856
- Website: https://hale.edu.vn
- Email: vn.learntofly@gmail.com
Means and tools for users to access and edit personal data
When requesting correction or deletion of personal information, please email contact us to send to our email box: vn.learntofly@gmail.com or hotline number: 0356029856. You can contact the email address with the above phone number to request hale.edu.vn correct your personal data.
Mechanism for receiving and resolving complaints
The mechanism for receiving and resolving consumer complaints related to the misuse of personal information for the notified purposes or scope is as follows: At hale.edu.vn, the security of customers’ personal information is always upheld. Ensure that the information provided will be hale.edu.vn commitment not to share, sell or rent personal information to any other object. hale.edu.vn only use the information provided by customers in the following cases:
- Improve the quality of service for customers
- Settlement of disputes and complaints
- When required by law enforcement agencies
hale.edu.vn understand that protecting the rights and personal information of our customers is our responsibility. Therefore, in case of any questions or comments related to the privacy policy of the hale.edu.vn and the use of personal information or the scope of notification, please contact via hotline number 0356029856 or email: vn.learntofly@gmail.com
